1. About this policy
This policy describes how Vibe Invitation handles personal information when you create an account, plan an event, respond to an invitation or upload event memories. Vibe Invitation is powered by Joetech Express. For privacy questions or requests, email info@vibeinvitation.com. Event hosts also make decisions about the guest information they collect and share; contact your host about their use of your information.
2. Information we handle
Account information includes your name, email address, contact phone number and authentication information. Event information includes occasion details, dates, venues, invitations, tasks, budgets, seating plans and team roles. Guest information includes names, email addresses, attendance, party size, notes and uploaded photos or videos. Payment records may include plan, amount, currency, payment status and Stripe transaction identifiers. Hosting and authentication services may process IP addresses, device/browser information, timestamps and diagnostic records to operate and secure the service.
3. How information is used
We use information to create and secure accounts, save event plans, publish invitations at the host’s direction, record RSVPs, manage guest access, collect memories, administer purchases and respond to support requests. We also use relevant records to investigate abuse, troubleshoot failures and meet legal obligations. Where applicable, processing relies on providing the requested service, legitimate operational and security interests, legal obligations or consent. Optional sensitive information should only be provided when needed and with appropriate permission.
4. Guests, public links and uploads
Published invitation links can be opened and forwarded by anyone who receives them. Do not put private details in invitation content unless you intend to share them. RSVP details are recorded in the host’s guest list and may be accessible to authorized event collaborators. Photos and videos may identify other people. Hosts and uploaders must have the rights and permissions needed to share that content, including appropriate permission for children. Avoid putting sensitive health details in RSVP notes; discuss sensitive accommodation needs directly with the host.
5. Service providers and disclosures
The app uses Supabase for authentication, database and media storage, Vercel for hosting, and Stripe for checkout and payment processing when enabled. Payment card details are handled by Stripe rather than stored in the app’s event database. Google sign-in and external maps, embedded media or linked services may involve their own providers when used. Providers process information under their own applicable terms and privacy notices. We may disclose information when required by law or reasonably necessary to protect users, investigate abuse or defend legal rights.
6. Cookies and browser storage
Authentication cookies keep you signed in, and an event-selection cookie remembers your active workspace. Browser storage may preserve application state and preferences. Disabling or clearing this storage may sign you out or reset saved preferences. External services may use their own cookies when you interact with them.
7. Storage locations and security
Information may be processed outside your country where our hosting, storage, authentication or payment providers operate. The applicable location depends on the deployed service configuration; we do not promise storage in a single country. Access controls and authenticated roles help restrict workspace access. No online service can guarantee absolute security. Protect your account and invitation links, and report suspected unauthorized access to info@vibeinvitation.com.
8. Retention and deletion
Account and event records are retained while needed to provide the service and for applicable security, dispute-resolution and legal purposes. Current photo access periods are 1 month on Free, 6 months on Standard and 12 months on Premium, measured from upload, subject to the plan shown at purchase. Expiry of access is not a promise of immediate erasure from storage or backups. Deleting an event removes its related database records and disables its invitation; retained payment/history records and stored media may require separate handling. Contact support for account or media deletion requests. Keep independent copies of memories you want to preserve.
9. Your choices and rights
You can update available account fields and manage event information according to your role. Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to processing, and withdraw consent where processing depends on it. Email info@vibeinvitation.com with your request; do not send passwords or full payment-card details. We may need proportionate identity verification and may retain information where legally required. You may also complain to your relevant privacy regulator, including the Philippine National Privacy Commission where applicable.
10. Children and policy changes
The account service is intended for adults who can enter a binding agreement. Adults organizing events involving children are responsible for appropriate permissions and sharing decisions. Contact us if a child’s information has been uploaded without appropriate permission. We may update this policy as the service changes and will show the revised date. Material changes should be communicated through an appropriate service notice.